We take the health and safety of our boarders very seriously. Please review the following policy carefully and feel free to contact us with any questions.

A stay requires a veterinarian certificate indicating proof of current vaccinations for the following diseases:

Bordetella
Canine Influenza
Distemper / Parvo / Parainfluenza / Adenovirus combo
Rabies

All vaccines must be complete and up-to-date at least 7 days before expected arrival. This means that any boosters required after first time vaccination for canine influenza or bordetella must be complete as well. Initial vaccines without completed boosters do not satisfy our vaccine requirements. Young boarders must have completed all puppy vaccine series at least one week before arriving. This allows vaccines to be as effective as possible before your pet arrives.

Any medications should be brought in their original packaging/prescription bottles. Please DO NOT mix medications in with your pet's food before arriving.

Fees

$2 per administration (for oral medication)

$8 per injection for insulin

We provide bedding, dishes, and toys. We also provide food for an additional fee. Please bring food from home if your pet has a special diet or is sensitive to a change in food. Please do not bring large or fluffy beds. We cannot launder them if they become soiled. If you bring toys, please be sure they are not easy for your pet to destroy. If your dog begins to significantly damage a toy, it will be removed from their room to avoid them ingesting it.

Kennel provided food - $4 per day

Canine Cough, also referred to as Infectious Tracheobronchitis, is an illness that can be caused by different viral or bacterial agent and affects the respiratory tract. The most common symptom is a cough. Other symptoms may develop such as nasal or eye discharge as well as a decrease in appetite or energy.

Some of the viral and bacterial causes of Canine Cough including but not limited to bordetella bronchiseptica, mycoplasma, coronavirus, parainfluenza, and adenovirus.

While we require all available vaccines that combat infection, these vaccines do not prevent illness in all cases. We are committed to a high standard of cleanliness, fresh air intake to the facility, and protocols for daily disinfecting. Despite all best efforts, it is still possible for Canine Cough exposures especially during the busiest times of the year. Dogs can come in to contact with contagious dogs or contaminated objects at a variety of locations where there is higher dog traffic. Places like dog parks, grooming salons, boarding kennels, training classes, an any other time dogs share space with each other.

Symptoms typically develop within 3-10 days of exposure. No all dogs who encounter these diseases develop symptoms, however, they can still transmit the disease to others.

While dogs very frequently recover from Canine Cough without veterinary intervention, we recommend that you speak with your veterinarian if you suspect your dog is showing symptoms. If your dog is showing symptoms of Canine Cough, please contact our office as well.

If you would like to discuss in further detail our cleaning protocols and other methods of reducing the risk of exposures, you can call our office or email us and we'd be happy to speak with you!

Boarding Reservations

Due to a high volume of boarders during peak season and holidays, we do have a Cancellation Policy in place and require a valid credit card to book reservations. Deposits are required around all major holidays. Please click here for detailed deposit and cancellation information.

Cancelling less than 7 days before expected arrivals may be subject to a 15% charge of the total reservation amount (minus extra services). Any cancellations made 48 hours or less from the scheduled day of drop-off or pick-up (i.e. picking up several days early) may be subject to 100% or 3-days worth of charges (whichever is less).

A valid credit card number must be given at the time of making your reservation. No charges or holds are put on said credit card (unless a holiday deposit is required) when you make your reservation, however, cancellation charges will be applied to this card unless otherwise specified.

Grooming Appointments & Add-ons

Bath appointments must be canceled at least 1 day in advance. Baths canceled less than 1 day in advance will be charged a 25% fee.